We encourage you to stay connected with us for timely updates. Occasional promotional offers and updates will be communicated through our official website and social media channels. Your ongoing engagement with our platforms ensures that you remain informed about the latest developments, promotions, and opportunities. Thank you for being a valued part of our community.

Certainly. In the event that your product sustains damage during the courier process, we unequivocally assure you of a replacement. Your satisfaction is of utmost importance to us, and we are committed to addressing any issues promptly and ensuring that you receive a replacement for any damaged items. Please reach out to our customer service team with the necessary details, and we will initiate the replacement process without delay.

Typically, complimentary shipping is extended to the majority of our products as part of our service commitment. However, it is important to note that a nominal shipping charge is applicable to specific items, such as POP products. This measured approach allows us to maintain the quality of our offerings while facilitating an efficient and reliable shipping process. We appreciate your understanding and look forward to continuing to provide you with exceptional products and services.

In the event that your product sustains damage during the shipping process, we kindly request you to document the unboxing experience through a video recording. Please share this video with our team for thorough review. Your cooperation in providing visual evidence is invaluable, as it enables us to assess the extent of the damage accurately. Subsequently, we commit to taking the necessary actions to promptly replace the damaged item and ensure your satisfaction. Your prompt attention to this matter is greatly appreciated.

Regrettably, we do not offer Cash on Delivery (COD) services for our products. As each item is tailored to meet the specific requirements of our customers through a customization process, our business model necessitates upfront payment. We appreciate your understanding of this policy, and should you have any further inquiries or require assistance in making a secure payment, please do not hesitate to reach out to our customer service team. Your satisfaction remains our priority, and we strive to provide a seamless and reliable service experience.