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Frequently Asked Questions
To personalize your order, please follow these instructions:
1. Upload Personalization Details: While placing your order on our website, please upload the necessary personalization details.
2. Email Submission: Alternatively, you can send your name and photos along with your order ID to our email address at info@royalcustomify.com
3. WhatsApp Submission: You may also send your name, photos, and order ID via WhatsApp to +91 9512000760.
We are committed to ensuring your personalized gift meets your expectations. Thank you for choosing our service.
Regrettably, we do not offer Cash on Delivery (COD) services for our products. As each item is tailored to meet the specific requirements of our customers through a customization process, our business model necessitates upfront payment. We appreciate your understanding of this policy, and should you have any further inquiries or require assistance in making a secure payment, please do not hesitate to reach out to our customer service team. Your satisfaction remains our priority, and we strive to provide a seamless and reliable service experience.
We make every effort to deliver your products to you as promptly as possible. The delivery date may be influenced by factors such as the type of product and the nature of its personalization. Once shipped, orders within India are typically delivered within 5- 12 business days in metropolitan areas and within 8-15 business days for other regions in India.
In the event of any manufacturing or in-transit damage, please contact us at info@royalcustomify.com or call us at +919512000760. We are committed to resolving the issue within 48 hours.
Please note that an unboxing video of the package is required. Kindly share the video and relevant details via WhatsApp or email.
If you wish to cancel or edit your order, please note that we are unable to make any changes once the order has been moved to production. Orders are moved to production 24 hours after they are placed. For any changes to your order before it has been moved to production, please email us at info@royalcustomify.com or WhatsApp us at +91 9512000760, and we will do our best to accommodate your request.
Upon completing an order online, you will be directed to a page displaying your order and payment details. Shortly after placing your order, you will receive an email confirming its receipt. Additionally, registered users can log in to their "My Account" page on the website to review their recent orders.
Online store with a wide selection of furniture and decor
Furniture is an invariable attribute of any room. It is they who give it the right atmosphere, making the space cozy and comfortable, creating favorable conditions for productive work or helping to relax after a hard day. More and more often, customers want to place an order in an online store, when you can sit down at the computer in your free time, arrange the furniture in the photo and calmly buy the furniture you like. The online store has a large catalog of furniture: both home and office furniture are available.
Furniture production is a modern form of art
Furniture manufacturers, as well as manufacturers of other home goods, are full of amazing offers: we often come across both standard mass-produced products and unique creations - furniture from professional craftsmen, which will be appreciated by true connoisseurs of beauty. We have selected for you the best models from modern craftsmen who managed to ingeniously combine elegance, quality and practicality in each product unit. Our assortment includes products from proven companies. Who for many years of continuous joint work did not give reason to doubt their reliability and honesty. All of them guarantee the high quality of their products, excellent operational characteristics, attractive appearance of the products, a long period of use of the furniture, as well as safety.