Scooter Gel Keychains

Frequently Asked Questions

How to personalize Product?

To personalize your order, please follow these instructions:

1. Upload Personalization Details: While placing your order on our website, please upload the necessary personalization details.

2. Email Submission: Alternatively, you can send your name and photos along with your order ID to our email address at info@royalcustomify.com

3. WhatsApp Submission: You may also send your name, photos, and order ID via WhatsApp to +91 9512000760.

We are committed to ensuring your personalized gift meets your expectations. Thank you for choosing our service.

Why Cash ON Delivery is not available?

Regrettably, we do not offer Cash on Delivery (COD) services for our products. As each item is tailored to meet the specific requirements of our customers through a customization process, our business model necessitates upfront payment. We appreciate your understanding of this policy, and should you have any further inquiries or require assistance in making a secure payment, please do not hesitate to reach out to our customer service team. Your satisfaction remains our priority, and we strive to provide a seamless and reliable service experience.

 
What is the earliest arrival date of the product?

We make every effort to deliver your products to you as promptly as possible. The delivery date may be influenced by factors such as the type of product and the nature of its personalization. Once shipped, orders within India are typically delivered within 5- 12 business days in metropolitan areas and within 8-15 business days for other regions in India.

Is there any refund Policy?

In the event of any manufacturing or in-transit damage, please contact us at info@royalcustomify.com or call us at +919512000760. We are committed to resolving the issue within 48 hours.

Please note that an unboxing video of the package is required. Kindly share the video and relevant details via WhatsApp or email.

How do I cancel my order?

If you wish to cancel or edit your order, please note that we are unable to make any changes once the order has been moved to production. Orders are moved to production 24 hours after they are placed. For any changes to your order before it has been moved to production, please email us at info@royalcustomify.com or WhatsApp us at +91 9512000760, and we will do our best to accommodate your request.

How do I check current status of my order?

Upon completing an order online, you will be directed to a page displaying your order and payment details. Shortly after placing your order, you will receive an email confirming its receipt. Additionally, registered users can log in to their "My Account" page on the website to review their recent orders.

Online store with a wide selection of furniture and decor

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