We offer free shipping across India for all prepaid orders.

The following document delineates our established procedures pertaining to the shipment and delivery of products acquired through our official website. This policy aims to provide clarity and transparency regarding the processes involved in delivering our products to customers. If you have any inquiries or require further information, please refer to the content outlined herein, or feel free to contact our dedicated customer service team for assistance. We appreciate your adherence to these guidelines, ensuring a smooth and satisfactory experience with our shipping and delivery services.

Royal Customify incurs significant expenditures on courier charges due to our commitment to delivering products promptly to your doorstep. We prioritize the swift and efficient delivery of our goods, investing in expedited shipping services to ensure a timely and convenient experience for our valued customers. Your satisfaction is of utmost importance to us, and we strive to uphold the highest standards of service in meeting your delivery expectations.

We are pleased to announce that we provide complimentary shipping services throughout India for all prepaid orders. This offering is a demonstration of our commitment to enhancing the overall customer experience and ensuring a seamless and cost-effective transaction process for our valued clientele. Your satisfaction is our priority, and we trust that this complimentary shipping service will contribute to a positive and gratifying shopping experience with us.

1. Shipping Destinations:

  • At present, our shipping services extend exclusively to locations within India. We appreciate your understanding and cooperation as we strive to ensure a seamless and reliable delivery experience for our valued customers within the specified geographical scope. If you have any inquiries or require further assistance regarding shipping destinations, please do not hesitate to contact our customer service team for personalized support.

2. Order Processing Time:-ย 

  • Our earnest endeavor is to promptly process and fulfill orders immediately upon placement. In the majority of instances, it is anticipated that your order will be dispatched within a span of 5-7 business days. It is important to note that our business operations are conducted from Monday to Friday. This commitment to efficiency underscores our dedication to providing a timely and streamlined service for our valued customers.

3. Shipping Methods:-ย 

  1. Our company provides a range of shipping methods, encompassing both standard and expedited options. These alternatives are designed to cater to diverse customer preferences and delivery time requirements. During the checkout process, you will have the opportunity to select the most suitable shipping method for your order. It is essential to note that associated shipping costs are contingent upon the chosen method and the final destination. This structured approach is intended to offer you flexibility and transparency in navigating the shipping process. For any further clarifications or assistance, please do not hesitate to contact our customer service team.
  • We collaborate with a range of reputable courier services to fulfill our delivery commitments. These include, but are not limited to, the following esteemed partners:
  • Delhivery, BlueDart, Amazon Shipping, India Post, DTDC, EKart, Kerry Indev
  • This selection of courier partners enables us to leverage diverse logistics networks, ensuring efficient and reliable delivery services for our valued customers. We appreciate the contributions of these trusted partners in facilitating the timely and secure transportation of our products.

4. Shipping Time:-

Our commitment to timely delivery is reflected in our aim to dispatch orders within 8-15 days for most serviceable pin codes. Following the dispatch, you will receive a unique tracking link via email/SMS, facilitating real-time tracking of your package through our trusted delivery partner. This proactive approach ensures transparency and allows you to stay informed about the status of your order until it reaches its destination. Your satisfaction is of paramount importance to us, and we strive to provide a seamless and accountable shipping experience.

5. Tracking Information:-ย 

  • Upon the dispatch of your order, a shipping confirmation email will be sent to you, providing comprehensive tracking details. This information serves as a valuable resource, allowing you to monitor and trace the current status and location of your delivery. We encourage you to utilize this tracking information to stay informed about the progress of your order until its successful delivery. Should you have any inquiries or require assistance in interpreting the tracking details, please do not hesitate to contact our customer service team for prompt and personalized support. Your satisfaction is our priority, and we aim to keep you well-informed throughout the shipping process.

6. Complimentary Shipping Across India:-

  • We are pleased to extend complimentary shipping services for all orders within India. For international orders, we kindly request you to contact our dedicated Customer Care Department before proceeding with your order. This proactive step ensures that you are informed about the applicable shipping charges specific to the destination country. Our Customer Care team is available to assist you in navigating the shipping process, providing comprehensive information on associated costs, and facilitating a seamless international ordering experience. Your understanding and cooperation in this matter are greatly appreciated.

7. Customs and duties:-ย 

  • In the context of international orders, it is imperative to acknowledge that customs and duties may be applicable based on the regulations of the destination country. Any supplementary charges levied by customs authorities are the sole responsibility of the customer. It is recommended to familiarize yourself with the customs policies of the specific destination to ensure compliance with relevant regulations and to anticipate any potential additional costs. We appreciate your understanding and cooperation in adhering to the customs and duties procedures associated with international shipments. Should you have any inquiries or require further assistance, please feel free to contact our customer service team for guidance.

8. Delivery Issues:-ย 

  • In the event that you encounter any challenges or concerns related to the delivery of your order, we kindly request you promptly contact us at info@royalcustomify.com or via phone at +91 9512000760. Your feedback is invaluable to us, and we are committed to working closely with our esteemed shipping partners to address and resolve any issues in a timely and efficient manner. Your satisfaction is of utmost importance, and we appreciate your proactive communication in ensuring a swift resolution to any delivery-related matters.

9. Shipping Restrictions:-

  • It is imperative to note that specific products may be subject to shipping restrictions in accordance with local regulations. Customers are kindly reminded of their responsibility to be cognizant of and adhere to any applicable restrictions governing the shipment of certain products. We appreciate your understanding and cooperation in complying with regional guidelines to ensure a smooth and lawful shipping process. Should you have any inquiries or require further clarification regarding potential shipping restrictions, please do not hesitate to reach out to our customer service team for assistance. Your adherence to these guidelines is greatly appreciated.

10. Changes to Shipping Policy:-

  • Please be advised that we retain the right to periodically update and amend this Shipping and Delivery Policy. Any such modifications will become effective upon the publication of the revised policy on our official website. We encourage our valued customers to review the policy periodically to stay informed about any alterations. Your continued engagement with our services following the implementation of changes constitutes acceptance of the updated policy. We appreciate your attention to this matter and assure you that any adjustments made are with the objective of improving and aligning our policies with the evolving needs of our customers and industry standards.

11. Contact US:

  • For any inquiries or concerns regarding our Shipping and Delivery Policy, please do not hesitate to reach out to us at info@royalcustomify.com. We value your feedback and are committed to providing assistance and clarification as needed.
  • By completing a purchase on our website, you signify your agreement with and acceptance of the terms outlined in this Shipping and Delivery Policy. We appreciate your conscientious review of this policy, and your adherence to its terms contributes to a harmonious and transparent business relationship. If you require further information or have specific queries, our customer service team is readily available to assist you. Thank you for your cooperation and understanding.